Shipping & returns

SHIPPING COSTS

Shipping costs are a standard flat rate in based on customer location and will be presented before checkout

Shipping is restricted to Canada and USA. We will use a variety of carriers based on your location to send you package - Canada Post and FedEx ground.  When you item is sent, we will provide full carrier information including tracking number. 

FREE SHIPPING

Free standard shipping is eligible on all orders Canada over $100 before tax, excluding oversized items. Items excluded from free shipping will be marked as so. Free standard shipping is only available for areas where standard shipping is available.

SHIPPING SPEEDS

Due to high volumes and busy carriers, fulfillment and delivery times may be delayed. We ask for your patience.

For pre-orders (items ordered before release date) items will be  shipped upon release date of item.

For special orders (items ordered with 0 stock) shipping speeds will vary due to unpredictability of  Labels and will not be displayed.

RETURNS

Customers may return qualified product (as described below) up to 14 days of receipt. Please note that all returns must be accompanied by the original packing slip, and product still must be sealed in its original packing and original condition. All clearance, used product, and gift cards are final sale.  Online orders can be accepted in our store.

To initiate a return, please email us at [email protected] . We will provide a return authorization which you can either mail back to us and return to the store.


SHIPPING YOUR RETURN

All unopened items purchased from 3313recordstore.com may be shipped back to us at the below address within 21 days after receipt at the customer’s expense.

33 1/3 Record Store (Webstore)

350 Harry Walker Pkwy North

Newmarket, Ontario, Canada

L3Y 8L3